Full and Half-Day Seminars

Adventures in Attitudes
Employee attitude is increasingly cited as the number one performance-related issue of companies, both large and small. Coping with the continuous changes of the downsized, team-oriented, and increasingly diverse workplace has left many people confused, fearful, and sometimes angry. As attitudes deteriorate, so do commitment, loyalty, and performance. The Adventures in Attitudes seminar will provide an empowerment strategy for today’s and tomorrow’s workplace.

BIG BANG! Marketing
As a business owner, what does it take to cut through the noise and clutter of the thousands of marketing messages that bombard consumers every day and ingite the kind of marketing explosions that will capture customers' attention? The answer?

BIG BANG! Marketing. This cutting edge full day seminar will provide you with every tool and technique for getting out a loud, clear, attention grabbing message about any product and service while showing you the secrets for creating raving fan customers. This seminar explodes with exercises, resources, and insight to move your business--and FAST!

Communication for High Impact Leaders
It is the power of leaders’ talk that determines whether they win or lose. Each conversation you have, whether business or personal, is an opportunity to advance growth, increase learning, and develop powerful relationships. With the Communication for High Impact Leaders seminar, you can maximize your impact and increase your effectiveness as a leader. A powerful program, this presentation focuses on the use of emotional intelligence as a way of driving change and improves bottom line results.

Coping and Stress
To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave. The Coping & Stress Profile and seminar provide a unique learning program that connects stress and coping in four life areas: Personal, Work, Couple and Family. Learners gain important insights into how stress in one area impacts other areas, how coping resources in one area impacts other areas, how coping resources in one area can be used to decrease stress in another, and how stress, coping resources, and overall satisfaction are closely related.

Dimensions of Leadership
Collapsing organizational hierarchies and increasing workforce diversity has dramatically altered our understanding of leadership. Leadership is no longer seen as one defining role atop the business pyramid, but as a relationship between leaders and followers. Today, leaders come in many varieties, from charismatic visionaries to quiet team players. Leadership is understood in its multiple dimensions, with leaders and followers interchanging roles as the situation demands.

DiSC
The foundation of personal and professional success lies in understanding yourself, understanding others, and realizing the impact of personal behavior on others. For nearly thirty years, the DiSC® Classic has unlocked the door to productive communication and relationships for over 30 million people through its DiSC® Dimensions of Behavior learning approach. Learn practical behavioral approaches for successfully managing and motivating others using the DiSC®, DiSC Management Strategies, and Role Comparison Analyses.

Discovering Diversity
Our increasingly diverse society is reflected in growing workforce diversity. Leading organizations acknowledge that working successfully with others who don't share the same background, beliefs, or traditions is a top priority in today's workplace. Employees need help in assessing their behavior toward people who are different from themselves. Discovering Diversity will provide an understanding of the benefits of changing negative attitudes and resistance into appreciation and cooperation.

I'm Stuck, You're Stuck: Break Through to Better Work Relationships and Results by Discovering Your DiSC Behavior Style
Do you sometimes feel stuck during your workday? Are you partnered with someone who is difficult to work with, no matter how hard you try? Are you left dealing with frustration, stress, or anger? In these types of situations, the answer is not to change who you are — that's tough to do. The solution is to learn to see situations in new ways and to discover new options for relating to others.

Magnetic Customer Service
In today’s competitive world of business, it is no longer enough to have good customer service. Enterprises of today must be interested in delivering world Bea class customer service that leads to raving fans. Magnetic Customer Service will reveal the six secrets that have created success for brands like Starbucks, Chick Fil-A, and the Ritz-Carlton and will provide strategies for turning satisfied customers into loyal customers for a lifetime.

The Strengths Based Organization
The best way to develop people and net the greatest return on investment in their growth is to identify their talents, then help them add the skills and knowledge that build strengths -- the ability to provide consistent, near-perfect performance. Extensive research indicates that people learn, change, and improve the most in those areas of the brain that already have the strongest synaptic connections.

Using the Strengths Finder Profile, this seminar will provide a powerful first step for organizations seeking to maximize individual performance and to achieve critical business goals and objectives.

Personal Listening
Good communication is one of the most valued skills in the workplace. And effective listening is crucial to communicating productively inside the organization and meeting the competitive challenges outside the organization. The Personal Listening Profile® and seminar help people become active, purposeful listeners in a wide variety of situations for more productive communication.

Team Dimensions
Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their individual roles in the process. As organizations rely more and more on teams to innovate, problem solve, produce, and compete at the speed of change, clearly understanding and capitalizing on individual approaches to group processes is the bottom line on creating high performance teams.

Time Mastery and Extreme Productivity
Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. The Time Mastery and Extreme Productivity seminar will support participants in meeting the daily challenge of managing professional and personal responsibilities and in developing a learning strategy designed to meet individual needs.

Transition — The Personal Path Through Change
Based on the groundbreaking work of William Bridges, Transition — The Personal Path Through Change is an interactive learning guide and seminar that provides people with a self-directed process for dealing with change. Designed around Bridges' 3-phase transition model of endings, the neutral zone, and new beginnings, this interactive program provides a road map to guide people from resistance to acceptance to action.

Work Expectations
Work Expectations are those things people consider likely to happen in their job situation, either now or in the future. Whether spoken or unspoken, met or unmet, expectations have a powerful impact on our thoughts, feelings, and behaviors, and play a key role in driving our attitudes. Research shows that people who have clearly defined, well-communicated expectations, find more satisfaction and success in their work than people whose expectations go unspoken or unrealized. The Work Expectations seminar will support companies in employing satisfied, successful people and to reap the rewards of increased productivity and reduced turnover.

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